Profiles are similar to having different sub-accounts under your own main account. You can create multiple profiles for persons or organizations and then share them with others. By doing this, you will continue to own the 'sub-account' while allowing others to access each profile separately. 

Benefits of Profiles:

1. Isolate applications from different customers. If you have two profiles, and one of them reaches the service limits for example, only that one will be blocked, the other will not be impacted.

2. Grant restricted access for external individuals to certain applications and organizations.

3. Track cost of individual applications and customers. Visualize breakdown cost per Profile and Services on the Statistics page.

Switching Profiles

To switch profiles, click on the current profile shown on the top left and select another one. 

Adding Profiles

Go to your account, select Profiles & Teams from the list, and click on Add Profile. 

After that, you can go in and edit the profile to change the name, logo, and upgrade services & add-ons for it. 

Each Profile starts with certain services included, it is up to you to increase the limit as you scale up the applications that will run on that Profile.

Renaming your Profiles

It is possible to use the exact same name for multiples profiles.

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Transfering Profiles Between TagoIO Accounts

It is possible to transfer profiles between TagoIO accounts. The transfer is done by requesting it through the Admin panel, and there must be at least two profiles in the source account before initiating the process. The destination account should ideally have enough resources, such as plan limits and add-ons, to ensure the application keeps running once the transfer is completed.

You can request the profile transfer by navigating to Profiles > More > Transfer this profile to another account, then type the Account E-mail of the destination account in the field shown below:

Once you request the transfer, our support team will assist you with the next steps. When you submit a profile transfer request, a support ticket is automatically created, and our team will contact you shortly by email to confirm the required information and prerequisites before proceeding with the transfer. The process is manual and may take a few days to complete.

The profile transfer is available for Starter and Scale accounts. Check out our princing page (https://tago.io/pricing) for more information.

Team management - Sharing Profiles

You can add others to your profiles by adding their e-mails in the team. To invite someone, go to the specific Profile, and select the tab 'Team'. Learn more here.

Before you invite someone to join your team, make sure that the person already has created a TagoIO account.

Generating Account Tokens

Account tokens are used to authenticate requests in the TagoIO API. You can use our API to make integrations and create devices, buckets, dashboards, send data, and more. To create an account token, follow these steps:

1. Click on the Tokens tab
2. Add a name, permission, expiration,  and click on Generate Token
3. Insert your password
4. Click on Generate my token