Downgrading Plans & Services
You can schedule downgrades in your account for your plan, service limits, and add-ons.
If you change your mind any time before the end of the billing cycle, you can modify or cancel the downgrade.
All downgrades are only effective at the next renewal date. Your current subscription and the limit for all services will remain active at its current level through the end of the billing period that you’ve already paid for.
You can cancel or modify your downgrades at any time until the end of your billing cycle.
If you have more than one profile, make sure you manually reduce the resources for each profile before your next billing cycle to avoid any disruption to your application.
To downgrade your billing, go to Billing on the top right dropdown menu.
Related Articles
Upgrading Plans & Services
When you upgrade your plan from Free to a Starter or Scale plan for the first time, we use this date/hour to define the billing cycle for your account. You will be charged for the full month already, and the plan will be automatically renewed until ...Account Plans
TagoIO offers three Account plans that you can choose from to take advantage of the best tools for your application. Select your plan on the My Billing page. A certain limit of Services are already included in your Plan. For more details about the ...Services Overview
TagoIO offers a broad range of services that can be allocated the way your applications needs it to be. By provisioning the services that each Profile will use throughout the month, you will know exactly how much you will be charged. You can ...Allocating Services to profiles
When handling multiple profiles in your account, it's essential to ensure each profile is allocated with the right amount of Services to operate efficiently. This can be managed on the Billing page under the 'Resource Allocation' tab. The services ...Refund Policy
If you have forgotten to cancel your plan or have decided to cancel it, you may be eligible to receive a refund. TagoIO offers refunds in certain situations. In order to initiate the process, if you are entitled to the refund, follow the steps below: ...