Upgrading Plans & Services

Upgrading Plans & Services

When you upgrade your plan from Free to a Starter or Scale plan for the first time, we use this date/hour to define the billing cycle for your account. You will be charged for the full month already, and the plan will be automatically renewed until you cancel or downgrade it.

If you make further upgrades to your plan, we will make a one-time prorated charge at the time of the upgrade for the equivalent reminder days of the billing cycle. 

For example, if you upgrade from the Starter to the Scale plan when there are 10 remaining days in the billing cycle, we will charge 1/3 of the Scale monthly pricing immediately minus the amount already paid for the Starter plan when you confirm the upgrade. In the next billing, we will charge the full price of the Scale plan and the provisioned services.

Some services are not prorated if they are consumable. For example, if you increase the limit of SMS in the middle of your billing cycle, you will be charged for the full price (minus the amount already paid for the previous setting) because you have the right to use all the SMS messages available.

To upgrade your billing, go to My Billing on the top right dropdown menu.

How to auto-scale

If you want to automatize the upgrades of your account with an auto-scaling feature, check the following tutorial:
  1.  How to auto-scale your profile limit

    • Related Articles

    • Downgrading Plans & Services

      You can schedule downgrades in your account for your plan, service limits, and add-ons. If you change your mind any time before the end of the billing cycle, you can modify or cancel the downgrade. All downgrades are only effective at the next ...
    • Account Plans

      TagoIO offers three Account plans that you can choose from to take advantage of the best tools for your application.  Select your plan on the My Billing page. A certain limit of services are already included in your Plan.   For more details about the ...
    • Services Overview

      TagoIO offers a broad range of services that can be allocated the way your applications needs it to be. By provisioning the services that each Profile will use throughout the month, you will know exactly how much you will be charged. You can ...
    • Payment Methods

      TagoIO accepts most major credit cards for payment.  Making payments by invoice through ACH or wire transfer is available on request for Starter and Scale yearly plans.  TagoIO also offer a yearly plan with flexible terms that allows companies to ...
    • Allocating Resources to profiles

      If you have more than one profile created in your account, you need to allocate (distribute) each available resource to the profiles. The resources are limited inside of each profile, so that when a service usage goes beyond the limit setup for it, ...
        Take a look at our updated roadmap here!
          What would you like to see on TagoIO?

            Future and past Webinars