Dear TagoIO Users,

We hope this message finds you well. At TagoIO, we are committed to providing high-quality services to all our users. As part of this commitment, we continuously evaluate our offerings to ensure they meet the highest standards of performance and reliability.

From June 1st, the TagoIO MQTT broker service will be available exclusively to our users with Starter or Scale plans. Unfortunately, this means that Free accounts will no longer have access to the TagoIO MQTT broker for connecting devices using the MQTT protocol.

Why This Change?

Our MQTT broker service has been offered at no cost to all users. However, as the demand for this service has grown, so have the associated costs. To maintain the quality of service and manage these increasing costs effectively, we have made the difficult decision to limit access to our MQTT broker to our Starter and Scale plan subscribers.

What does this mean:
- Free accounts will no longer be able to use the TagoIO MQTT broker.

 We appreciate your understanding regarding this change. We apologize for any inconvenience it may cause. In the meantime, we encourage our free users to explore alternative connectivity options, e.g. HTTPS.

What expect for the future

We are currently working on an alternative to allow all users (free, starter or scale) to connect third-party MQTT Brokers to TagoIO through a sort of "bridge" concept. Make sure to follow our Blog and TagoIO Release page to receive future updates.

 If you have any questions or need assistance, please don't hesitate to reach out to our support team.

 Thank you!