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Setup Billing
To setup your billing, just go to the top right menu (just under your avatar) and click on Billing. Once you are inside the My Billing page, select the Billing Information tab in order to fill in the company name, address, and any other information ...
Common Billing issues
Why was a charge declined? Declines can happen for a variety of reasons that are determined by the cardholder's bank. Each bank has a system that takes into account various signals, such as the cardholder's spending habits, account balance, and card ...
Downgrading Plans & Services
You can schedule downgrades in your account for your plan, service limits, and add-ons. If you change your mind any time before the end of the billing cycle, you can modify or cancel the downgrade. All downgrades are only effective at the next ...
Upgrading Plans & Services
When you upgrade your plan from Free to a Starter or Scale plan for the first time, we use this date/hour to define the billing cycle for your account. You will be charged for the full month already, and the plan will be automatically renewed until ...
Account Plans
TagoIO offers three Account plans that you can choose from to take advantage of the best tools for your application. Select your plan on the My Billing page. A certain limit of Services are already included in your Plan. For more details about the ...