Inquiry about Time Range Limitation in Data Transfer using Tagoio SDK

Inquiry about Time Range Limitation in Data Transfer using Tagoio SDK

Dear TagoIO Community,

I am currently working on a project involving data transfer between devices on the TagoIO platform. However, I've encountered a specific issue related to time range restrictions in data handling. While attempting to transfer data, I consistently receive the following error message: TagoIORequestError: Time must be between 2023-12-15 and 2024-01-05 (last 21 days). This error suggests that there is a predefined time range within which the data transfer must occur.

I'm trying to understand the rationale behind this particular time range limitation. Is this a standard restriction imposed by TagoIO, or is it related to specific settings within my project or account? Furthermore, this limitation poses a challenge as some of the data I need to transfer have timestamps falling outside the specified range.

I would greatly appreciate any insights or explanations regarding:

  1. The reasons for this specific time range limitation for data transfer on TagoIO.
  2. Possible methods or workarounds to bypass or adjust this limitation, especially for accommodating data with timestamps that do not fall within the given range.

Your guidance will be incredibly valuable in helping me navigate this issue and ensuring smooth data transfer in my project.

Thank you for your time and assistance.