RAKWireless RAK7201 LoRa button Payload Parser - Decoder
@Claudio Rosa Good morning, I am looking for a Payload Parser - Decoder , for my RAKWireless LoRa Button - RAK7201. Do anybody know? Regards, Claudio
Sending SMS Through Analysis
@Jeff Hello, I’m working on a simple script to send an SMS message to a user, and I can’t quite figure out what I’m doing wrong. I can get emails to work, but not SMS. This function gets called from within an Analysis. I’ve replaced my phone number with
External link from map widget doesn't work in RUN app
@Jhonatan Juno Hi, I use map wigedt wit external links to conect my main dahboard to tohers dashboards/tabs. External links work fine in TagoRun web service, but doesnt work in RUN Android App. Is there any solution for this?
Zoho SalesIQ Integration - Widget Doesn't Appear
@PCCIoT Team Is anyone else having trouble using the TagoRUN Zoho SalesIQ integration? I haven’t been able to find the “Enable Visitor Tracking” as specified in the https://docs.tago.io/en/articles/251-zoho-salesiq instructions? I’ve already found and
Bucket with no data
@Fabrizio Gambarini I created a python SDK to fetch the data from the bucket. However I cannot fish current data from the bucket. This is my code: my_device = TagoAPI(sensor.device_token)
filter = {
"qty": 50,
"end_date": request.now.strftime("%Y-%m-%d
Parser for GPS tracking device in Helium network
@Vincent Raaijmakers We are seeking a solution to reduce the # of input variables for GPS trackers used in the Helium network. The amount of variables is huge, especially in Helium. So where do you even start with the ignore_vars in the custom parser?
Sending data, POST
@Luis Cruz I want to send 2 variables, temperature and humidity but i receive an error while compiling in arduino IDE. The code is this: void httpRequest() { // close any connection before send a new request. // This will free the socket on the WiFi shield
Khomp NIT21LI and Tago dashboard (default)
@Andre Antivilo Hi, I am trying to connect and see data from a Khomp NIT21LI endpoint using LoRaWAN Everynet network. I’m using NLT, and the network is running fine. The problem is that I don’t know how to decrypt the payload! { “variable”: “encrypted_payload”,
Creating New Device via Dashboard
@Cardano Slim I am having some trouble creating a new device through a dashboard. I’ve created the Analysis script, however when it runs using my Input Form the Analysis Console says “Invalid Connector” [2021-10-18 21:02:03] (node:2686) UnhandledPromiseRejectionWarning:
Khomp NIT21LI and Tago suggested dashboard
@Andre Antivilo I am trying to receive all data from a Khomp NIT21LI endpoint, but I cannot parse properly the temperature and humidity. I am using the 2.5 endpoint version and NLT LoRaWAN network. NLT is working fine. But in Tago I cannot receive temperature
How does "Wait for validation to unlock" work in an input form
@Gary Howell Hello, When yo select this item on the Send button in a form, the form is frozen until an unlock event. How does the form receive notification that the linked analysis has been completed correctly or not? I guess that it’s waiting for a field
Medição em tanques fechados
@Fernando de Lima Gomes Alguém conhece um dispositivo de medição do nível de combustível (óleo diesel) em tanques para indicar?
Khomp ITG200 LoRa Connector
@Douglas Zuqueto Hello, Is it possible for you to share the payload parser code for the connector “Khomp ITG200 LoRa Connector”? I needed to create custom logic on top of that specific connector. Thanks
Device Blueprint for different network?
@Erwin Hogeweg (post deleted by author)
Automation Direct Stride MQTT Gateway Parser
@Jacob Ertel Any advice writing a MQTT Parse for the Automation Direct Stride MQTT Gateway? I have tried hacking on several different parses without luck. // prevent the code from running for normal inpputed variables (like from analysis or dashboards)
Sigfox Downlink NO_ANSWER
@Nicholas Schwaeble Hi Tago Community, I’ve got a Sigfox device that I need to send donwlink data to. I have set it up according to the documentation but I am getting a NO_ANSWER status. I have included snapshots of my setup below: Callback Config Parameters
Moving devices from TTN to Helium
@Vincent Raaijmakers Hi, we have some devices that need to be moved from TTN to Helium. How can we do that without breaking dashboards, analytics, actions etc… So basically changing the connector of the device right? Thanks! Vincent
How to manage data records?
@Steven Flaxman Hi Everyone How do i manage data records. What causes the data records size to grow. Is it the number of variables or the size of the data. I have tried deleting data from within variables but this has no effect. I think i need to delete
Problems with whitelabeling
@Office Office Hi, We are encountering several problems with whitelabel - although we have Tago RUN connected with our own domain, tago.io domain still appears in multiple places visible to the user: When fullscreen mode is launched in Mozilla Firefox,
Background video not playing on iOS
@Office Office Hi, We have configured video as our background for RUN login page. It works correctly on desktop Chrome/Edge, but does not autoplay on iOS Edge/Safari. It seems like <video> tag is missing playsinline muted attributes, but maybe there’s
AWS SSO Integration
@Johannes Koller Dear All! Tago.io supports now SSO Integration. AWS SSo Service: Is that Amazon SSO Service supported as well?
Import, read out and visualize CSV file
@Lucas Braun Hello, I have a CSV file and i want to import the file and read the data out and visualize the Temp-Values on a dashboard. Can anyone tell me how its possible to do this or how its possible to connect the csv to a device? The CSV is in the
How to connect an external MQTT to a device?
@Nícolas Santos Hi Support Team! I’m working on a device that uses my own MQTT Broker (with another Host Adress, username and password). We connected it to Tago’s MQTT temporarily, but we want to keep the device in our own MQTT server. Is it possible
How to keep in memory previous value in payload parser
@Émile Laplante Hi! I would like to keep in memory a previous value received for the calculation of a new value in the payload parser. For example, my device sends a raw acceleration value, but to compute the real acceleration value, I need the sensitivity
Tago RUN without subdomain
@Office Office Hi Is it possible to setup Tago RUN directly on the required domain, without dedicated subdomain? Let’s say we have example.com domain and we want to have Tago RUN directly under that address, WITHOUT anything extra (ex. NOT panel.example.com).
Push Button: Trigger Analysis Without Sending Data
@Andreas Gudmundsson Is there a simple way to have a Push Button widget run an Analysis WITHOUT sending data to the device? I currently push a value to a dummy variable that is unused, but over time I can see the “useless data” count becoming signif
How can users define their devices in Run environment?
@Philippe MARIN Hi, I have difficulties in configuring blueprint dashboard and users, so that they can can connect devices to this dashboard. I created a Blueprint dashboard, and configured a “Run App”, with a Policy and a " URL domain". I sent the URL
No data anymore
@Reinier Vissia Yesterday I got no data from my sensors any more. In the thing stack everyting is fine and when I look at livedate everyting is comming trough. But in Tagio no data anymore. Even when I look trough live inspector nothing happens. Is there
Mobile App 'locale not found' error
@Vincent Raaijmakers Hi, for some reason the TagoRun app showed a ‘locale not found’ error after fresh install on an iPhone. After the error, only a white screen comes up. No navigation, nothing. The dashboards show fine on the same iPhone using the TagoIO
How to add hyper-link or content to custom logo
@Steven Flaxman Hi I have added a custom logo to my run. If you click on it it opens a page that says no content. How can i add a hyper-link or insert content. When you click on the logo it displays Any assistance would be great Thanks Flaxie
Show last update not on display
@Andrew Sevil I have created a blueprint dashboard, and have a number of widgets where “show last update” is enabled. On my iphone on TagoRun, it shows as I would expect (last update in bottom right of widget). However I have some clients with iphones
Create Users through API
@Hiaman Sha Hi , I am trying to create Run users through API but not succesful.I followed instructions in documentation modules/RunUser/RunUser.ts:37 but I am getting the following error message “status”: false, “message”: “You don’t have permission to
Push notifications working on iOS but not Android
@Rich Lansdowne I have created an analysis (per the template) to push notifications to tagged run users. The notifications are popping up on IoS and when logged into the browser. Sadly the when logging in on android (tried version 9 and version 11 so
Visualation preferences not being used in RUN
@Andrew Sevil Hi everyone, I have a form for creating alerts, which works fine on the computer. It does work on the mobile also using RUN, but it doesn’t retain the visualation preferences settings from Tago. I am required to use a comma rather than a
Multiple Variables as vertical columns
@Nicolas Kyriakou Hello, I would like to make a widget showing multiple variables as vertical columns that would show the last data taken. Something like this: Is it possible?
How to display devices on a dashboard?
@SA Is there a way to list all the devices of a customer on a widget? Preferably with additional metadata that will be stored in an external dataset? Thanks.
Tag match using standard fields
@Thanos Pelekoudas Hi, Is there a way to give a user acces to several blueprint devices, based on the email address entered during sign-up? I was able to create a policy using a tag “CustomerEmail” both for users and devices, but ideally I would like
Pin colour on map Widget
@Simón Costantino Hi. I am currently trying to change the pin color of a fixed location (saved manually from the device configuration) on a map widget. The variable that contain the color condition is working OK, but the color of the pin does not change.
Table widget in mobile app
@Simón Costantino Hi! I have a Dynamic Table widget with two columns, where I am showing a variable value and its Timestamp: On PC, I see that: And on TAGO App: As you can see, Timestamp is not correct on the mobile app. Someone already had this problem??
Push notifications to Run users on Android phone
@Anderson Viergutz Hello! I’m doing some tests with the action “push notifications to Run Users” on my Android device, I get the notification on the status bar with the message I set on actions settings, but the notification doesn’t make any sound on
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