How to provision Wi-Fi with TagoRUN
@Kelvin Welter A very useful feature available on TagoRUN is the option of setting up a Wi-Fi device (provisioning) through the TagoRUN app. I come to this post to talk a little more about it and to include some documentations so you can take advantage
Can we have one white-label for multiple profiles
Hello I am working on multiple projects for different companies. I was wondering if it is possible to put projects under one white-label.
How to track my account usage?
@Aline Tusi You probably already set up your account to match the best plan for you, but do you know how much data have you used? To get this information, head over to the home screen of the platform. Tip: Usage statics don’t update in realtime. To refresh
File storage limits
@Gary Howell Hello, I understand there is a 20MB limit on individual file size, but I cannot find if there is an overall limit on total file storage per profile. We are now allowing customers to upload photos (via RUN) from our anti-social behaviour projects
Run App slow to load on iOS
@Chris Hoffmann Hi, has anyone else had any issues with run being slow to load what is a fairly basic dashboard? This combined with the ‘Run’ splash screen the user experence is fairly slow. Often when the user starts the app again they are presented
Change fields depending on dropdown menu in sign up page
@Andrés Hello everyone, when a new user signs up in my Tago RUN sign up page I need to (depending on his/her inputs give some permissions, show different dashboards, and more importantly ask for different information). For example, right now I have 3
Accessing Mobile Phone GPS Data
@Ricardo Schleder Tozetto Is there any way to perform access to mobile phone or PC GPS data using Tago RUN? I would like to access this data and send it to a bucket.
Resize widgets on Mobile app
@Andrés Hello, I am testing my dashboards in mobile devices (phones and tablets) and specially in tablets widgets are huge, making one card taking up almost the entire screen. Is there anyway to customize widget sizes and their positions just in the mobile
External link from map widget doesn't work in RUN app
@Jhonatan Juno Hi, I use map wigedt wit external links to conect my main dahboard to tohers dashboards/tabs. External links work fine in TagoRun web service, but doesnt work in RUN Android App. Is there any solution for this?
Zoho SalesIQ Integration - Widget Doesn't Appear
@PCCIoT Team Is anyone else having trouble using the TagoRUN Zoho SalesIQ integration? I haven’t been able to find the “Enable Visitor Tracking” as specified in the https://docs.tago.io/en/articles/251-zoho-salesiq instructions? I’ve already found and
Problems with whitelabeling
@Office Office Hi, We are encountering several problems with whitelabel - although we have Tago RUN connected with our own domain, tago.io domain still appears in multiple places visible to the user: When fullscreen mode is launched in Mozilla Firefox,
Background video not playing on iOS
@Office Office Hi, We have configured video as our background for RUN login page. It works correctly on desktop Chrome/Edge, but does not autoplay on iOS Edge/Safari. It seems like <video> tag is missing playsinline muted attributes, but maybe there’s
AWS SSO Integration
@Johannes Koller Dear All! Tago.io supports now SSO Integration. AWS SSo Service: Is that Amazon SSO Service supported as well?
Tago RUN without subdomain
@Office Office Hi Is it possible to setup Tago RUN directly on the required domain, without dedicated subdomain? Let’s say we have example.com domain and we want to have Tago RUN directly under that address, WITHOUT anything extra (ex. NOT panel.example.com).
How can users define their devices in Run environment?
@Philippe MARIN Hi, I have difficulties in configuring blueprint dashboard and users, so that they can can connect devices to this dashboard. I created a Blueprint dashboard, and configured a “Run App”, with a Policy and a " URL domain". I sent the URL
Mobile App 'locale not found' error
@Vincent Raaijmakers Hi, for some reason the TagoRun app showed a ‘locale not found’ error after fresh install on an iPhone. After the error, only a white screen comes up. No navigation, nothing. The dashboards show fine on the same iPhone using the TagoIO
How to add hyper-link or content to custom logo
@Steven Flaxman Hi I have added a custom logo to my run. If you click on it it opens a page that says no content. How can i add a hyper-link or insert content. When you click on the logo it displays Any assistance would be great Thanks Flaxie
Show last update not on display
@Andrew Sevil I have created a blueprint dashboard, and have a number of widgets where “show last update” is enabled. On my iphone on TagoRun, it shows as I would expect (last update in bottom right of widget). However I have some clients with iphones
Create Users through API
@Hiaman Sha Hi , I am trying to create Run users through API but not succesful.I followed instructions in documentation modules/RunUser/RunUser.ts:37 but I am getting the following error message “status”: false, “message”: “You don’t have permission to
Visualation preferences not being used in RUN
@Andrew Sevil Hi everyone, I have a form for creating alerts, which works fine on the computer. It does work on the mobile also using RUN, but it doesn’t retain the visualation preferences settings from Tago. I am required to use a comma rather than a
Tag match using standard fields
@Thanos Pelekoudas Hi, Is there a way to give a user acces to several blueprint devices, based on the email address entered during sign-up? I was able to create a policy using a tag “CustomerEmail” both for users and devices, but ideally I would like
Table widget in mobile app
@Simón Costantino Hi! I have a Dynamic Table widget with two columns, where I am showing a variable value and its Timestamp: On PC, I see that: And on TAGO App: As you can see, Timestamp is not correct on the mobile app. Someone already had this problem??
Push notifications to Run users on Android phone
@Anderson Viergutz Hello! I’m doing some tests with the action “push notifications to Run Users” on my Android device, I get the notification on the status bar with the message I set on actions settings, but the notification doesn’t make any sound on
White Label Reports
@Tulio Souza With the white label feature it is possible to generate a report containing the information: username, date and time when the dashboards were viewed? Regards Tulio Souza
Using the Files feature to store any type of files
@Fabioer A very interesting and helpful resource available at TagoIO is Files. This feature stores files of the most varied types in your account; you can store images, videos, .csv, .pdf, .gif, and any other type of files you want. Thus, you don’t need
User management - How can I use it?
@Kelvin Welter If you use TagoRUN for your application, it is very important that you have knowledge about User Management available on the TagoIO platform. In this post I will cover some points about this feature and give you some tips that I think may
Configuring signup options for your users
@Kelvin Welter Signup page In this post, I will show the Sign up options that can be available for your users (users that access your TagoRUN application). These options are defined in the ‘Signup Page’ tab, under the RUN section. Signup page customization
Customizing email templates for your TagoRUN
@Kelvin Welter Email templates Did you know that you can customize the email templates of your TagoRUN application? Because many developers are unaware of this fact, I will show you how you can do this. To do this, just enter the Run menu on the left,
Configuring access of dashboards for TagoRUN users
@Kelvin Welter Access Management Access Management is a powerful feature provided by the TagoIO platform when it comes to managing access levels in your application. You can choose which users or type of users will be able to access a dashboard, among
Tips and tricks to customize your TagoRUN sidebar
@Kelvin Welter The importance of your TagoRUN sidebar The sidebar of your TagoRUN application is very important to make the user experience better, as this usability directly influences the user’s opinion of your TagoRUN. Here you can see an example of
Allowing run users to move and resize widgets
@Aline Tusi In this tutorial I’m going to show you how you can set up the permission to enable widget movement and resize for your TagoRUN users, to do so, we are going to use the access management. With the access management, you can add policies that
Creating tags for TagoRUN user with hidden fields
@Aline Tusi This hidden field is important because you can use it to trigger a resource change in your Actions. I won’t go deep on this subject, but for example, you can set up an Action to send yourself a notification for each new user that signs up