Help Center | Home


    • Recent Topics

    • Customize Analysis scope

      Hi, How can i add blueprint device ID in "customize analysis scope" option given in "header buttons" of a widget? Thank you

    • how to notify RUN users?

      I would like to notify RUN users, I used the example 'send dynamic email, sms, and push notification', following your instructions, but the analysis does not find the RUN user ID, and when I try to search using listUsers I also do not find any ID. Is

    • Migrate device to other profile

      Is it possible migrate device to other profile with all variables from bucket? If so what is the easiest way?

    • Send email

      Hi, Is it possible to send two attachments in the same email through analysis? Or is only one attachment allowed per email?

    • Can the MQTT user password be something other than the Device Token?

      I have a Milesight device that I would like to connect to Tago to send data via MQTT. However, the device has a limit on the number of characters that can be input into the password field and the Device token does not fit. Is there an alternative way

    • Expire time of Device Token

      Hi, I want to change the expire_time of created Device token, is there an API to edit the token parameters. Thank you

    • Passwords

      When a Run user resets their password at the login screen, first the email usually goes to the spam folder, second after they reset it always tells them access denied. How do we fix this?

    • Dynamic Table

      I would like a user to be able to submit multiple attachments through an input form and then display those attachments in a dynamic table. After the form is submitted with 1 to 10 attachments I run analysis and organize them as metadata like this: Metadata.attachements.url

    • Device list function

      Hi, I would like to know the way that the devices are listed out in the array. Is the devices that is obtained from the Resources.devices.list()listed by the time it is created or by the relevant tags? and is there away to filter their data after obtaining

    • How to integrate with AWS IOT Core Device Location

      AWS IoT Core Device Location is a service from AWS that allows you to estimate the location of your device using third-party solvers, eliminating the need for a GPS device. You can find more information in the documentation. This guide will walk you through

    • API to change Data Retention period of Immutable device

      Hi, I could not able to find the methods which allow to edit the data retention period of device in Resources.devices.As we cannot use account.buckets, it would be great if you indicate me the API which allow us to perform this functionality. Thank

    • Browan Industrial LoRaWAN GPS Tracker EU868

      hi can you help me with the gps tracker location preview. I receive data from devices on the Helium network. In Tago I also have data but no position as a variable

    • TagoIO MQTT Relay: Bridging your MQTT Broker to new possibilities!

      Hi everyone! We are thrilled to announce the launch of our newest feature, the TagoIO MQTT Relay, which is available right now. This open-source and highly scalable software will enable you to seamlessly connect your preferred MQTT Broker (e.g., HIVEMQ,

    • Date formatting

      Hi, I have a question on how the date is counted as in is a day? like yesterday 00 00- the today 00 00 or is it yesterday 01 00 - yesterday 23 59? And what is the way to format a specific date and time if i have the date and would like to set a custom

    • Analysis cannot call another analysis if caller is ran externally

      Hi, I have the following analysis structure: Analysis "Caller" is ran on a schedule, it updates data. Analysis "Send Email" is called by "Caller" when multiple conditions occur. When running "Caller" on the internal TagoIO analysis runner, it can call

    • Analysis to calculate the variable difference between 24 hours

      Is there an analysis example that calculates the difference between a variable over the last day or another time period? Beispiel: Gewicht 07.00 Uhr 10 kg 08.00 Uhr 11 Kg 09.00 Uhr 12 kg etc... Gibt es eine Möglichkeit, die Differenz zu dem zu berechnen,

    • Create/Setup/Edit Widget Automatically

      Is it possible to create, setup, or edit a widget through an analysis?

    • Changes to our MQTT Broker service availability

      Dear TagoIO Users, We hope this message finds you well. At TagoIO, we are committed to providing high-quality services to all our users. As part of this commitment, we continuously evaluate our offerings to ensure they meet the highest standards of performance

    • Add filters to dashboard and that these filters are applied in all widgets

      For example Date (Year, month, day)

    • Add "Jump to Current GPS Location" Button on Map Widget

      I would like to suggest adding a button to the TagoIO map widget that allows users to jump to their current GPS location. This feature would enhance the user experience by providing real-time positioning with a blue dot indicating their current location.

    • Ports used by TagoCore integration to TagoIO

      Hi, I need to setup TagoCore behind a strict firewall and enable only the right ports in and out. What ports are used by the TagoCore to TagoIO integration and to which adress? Thanks!

    • Connect Tagocore with tago.io - not possible

      Hello, I have a tagocore installation running and have integrated the first sensors from the TTN. This also works, I would now like to establish the connection to tago.io at the same time. TagoCore is installed in the current version on a LINUX server.

    • Save map section

      Can I save a zoomed map so that this map section is displayed again the next time I open it?

    • Payload parser doesn't have access to Buffer

      Hi, I am converting my payload parser from running on TagoIO to running on Tago Core for edge computing. It seems like TagoCore's payload parser environment doesn't have access to Buffer, which is used to parse the payload in hex string. What would be

    • Authorization Denied while trying to view action info

      Hi, I was trying to read the info of an action that called my analysis so i can deactivate the action via the analysis. But when i tried to do it it says i do not have enough permission even though i have enabled the analysis to access and edit the tagged

    • Preset time interval in custom widget

      Is there a way to set preset time interval in custom widget? I have a customer that require a inverted chart, so I created a custom widget, but the preset time interval, most specifically, the calendar header button to choose a time period, is something

    • Write Analysis to Get API call From the weather app and display the information on a widget

      Hello! I am having a hard time writing the code for the analysis in extracting the API information from the weather app. I know I will need to store the data in the bucket, and have the API Key for the weather data, but knowing the parameters of which

    • MQTT Retain on TagoIO Broker

      What is going on? I have to say you guys make it really hard to keep using your platform. From the 01st of July you decided to limit the MQTT access to paying customers which is fine, but to stop the support of the retain feature which is kind of essential

    • MQTT broker not available for free accounts

      Hi guys, can you advise how can I familiarize with TagoIO platform if the basic functionality as MQTTbroker is not available for free? Simply testing my mqtt devices with you platform is not possible......

    • Preset time interval in custom widgets.

      Will be nice if we can set preset time interval in custom widgets, and, consequently, enable the calendar icon in widget header. With that, will nice too if we can set default time to data, like in charts widgets.

    • Inverted option to chart type widgets

      Will be nice if we have a option to invert the chart type widgets. In some customers cases we have to create a inverted chart, forcing us to do a custom widget, but we lose all the nice features that the chart widget have. I think the Tago chart use Apache

    • TagoCore Deployment on Jetson Nano

      Hi Team, I'm working on an NVIDIA Jetson Nano device and I was wondering if there's any information about deploying TagoCore and plugins on it. I was able to start the Linux version of TagoCore, and connect it to my TagoIO account. Then I thought I could

    • Is it possible to generate an account token without using the account

      Hi, I am trying to write a downlike to my device while using: const result = await Utils.sendDownlink(acc_token, device_id, { payload: payload.value, port: Number(port.value), confirmed: false, } The Utils.sendDownlink commend requires the presence of

    • Payload Parse HEX

      Hello, I am new to studying TAGOIO and would like some support in setting up the Parse Payload for the following variables: Payload: HEX 7b2245223a2d302e322c2253223a2d302e322c2256223a302e3030302c2254223a302e3030302c224d223a3139353234372c2223223a36387d

    • How to integrate an already made payload parser for TTN in TagoIO?

      Hi, Is it possible to explain or make a concrete example of how to integrate/adapt an already finished decoder (JS for TTN) into the TagoIO payload parser? Specifically, I have receive raw data from ChirpStack in TagoIO and I have a decoder for TTN (JS

    • Integrating tago with tagoCore

      Hello. I'm trying to understand how the tago integration system with tagoCore works. In my Tago account, I have a device, some actions and analyses. I would like to know how I can access these variables from tagoCore, make my device able to access this

    • Tago RUN - Hide My account

      I would like to propose an option to hide the "My account" menu in the Navigation Bar for the RUN Users. The reason is, I want to have a single user for many people, thus avoiding that any user can change the settings of this comum user account.

    • Chirpstack v4 integration with TagoCore not working

      Hi, I am currently trying to integrate Chirpstack v4 with TagoCore using the Chirpstack LoRaWAN 0.7.1 version plugin. So trying this communication: IoT Device -> LoRa Gateway -> Chirpstack (HTTP integration enabled) -> Chirpstack LoRaWAN plugin of TagoCore

    • VU Meter - Percentage

      Good afternoon, I am using the VU Meter chart and need to change the percentage of the value after the limit. However, I couldn't find a clear option to make this change in the interface. Attached is an example of the value I would like to modify so that

    • Cannot publish MQTT message from analysis script.

      Hello, I've been following instructions from: https://help.tago.io/portal/en/kb/articles/12-mqtt-process-data-publish-it-and-subscribe-to-a-topic#Processing_the_data I want to publish a mqtt message on "GUIMEL/SENSORS/GCUBE01/SETTINGS" after I receive

    • Popular Articles

    • MQTT

      Starting on June 1st, TagoIO will no longer provide MQTT broker to Free accounts. Read more MQTT stands for MQ Telemetry Transport; it's an extremely simple and lightweight publish-subscribe messaging protocol. It was designed for constrained devices ...

    • Access Management

      Access Management (AM) is a module that helps you securely grant access to certain resources in your account. You create Targets (users or things) and determine which type of Permissions for the resources they will have. Some examples of how AM can ...

    • Getting Started

      Welcome to TagoIO! Here are some options for you to start with TagoIO. Option 1 - Follow the manual steps described below to start quickly. Option 2 - Use our SIMULATOR to start right away even without having a real IoT device in hand. Option 3 - Go ...

    • Connector Overview

      Connectors enable you to create a device with built-in behaviors that allow it to communicate with a Network very easily. They also help you automate and scale your devices, once you create a device using a connector, that device will also run the ...

    • Devices

      Device is the link between your external things and the data in your account. To allow anything to send or receive data from TagoIO, you need to create a device. The communication between external devices and TagoIO is done via HTTP or MQTT methods ...